Terms & Conditions

1. Shipping & Tracking

A tracking number will be provided once your documents are shipped. We are not responsible for delays, loss, or damage caused by shipping carriers.

2. Third-Party & Government Delays

We are not liable for delays or denials caused by government agencies, incorrect documentation, or circumstances beyond our control. Clients acknowledge and accept all risks associated with mailing and third-party processing.

3. Fees & Refunds

Once documents are submitted for Apostille processing, all fees are non-refundable. If a client cancels before submission to the issuing authority, a partial refund may be considered at our discretion.

For questions about these terms, please contact us.